What to know before ordering

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 A standard wedding cake serving size is 1”x 2”x 4” and can be used for occasions where the cake is not the primary dessert. For Party sized servings, the cut size is a more generous 1 1/2”x 2”x 4” in height, for occasions when the cake is to be the featured, or the only dessert. Sculpted or figure cakes are not listed, since each cake shape is unique and has its own serving count, often dictated by the final design.

Think beyond the round or sheet cake.  We offer a selection of round, square, oval, heart, rectangular, and  elongated hexagon shapes,  Each cake is approximately the size listed, by a height of between 4 & 5 inches depending on the filling.  
Each Sculpted cake is unique to the item represented and serving sizes will vary.

If you would like to place an order, we suggest contacting us as soon as your final event details are firm. We suggest at least one week for special occasion cakes, 1 month for specialty and sculpted cakes, and 3-6 months for wedding cakes and grooms cakes. 

For orders over $250 we require a 50% non-refundable retainer of the final quoted price which is due at the time the order is placed. Full payment is due at least 10 days before the order is due for pick-up or delivery. Once a design is finalized, we will indicate how best to proceed and your payment options. Wedding cakes are subject to their own payment stipulations.
Many of our cakes require extensive prep work ahead of time to complete a design. If for any reason you must cancel or change your cake order, you should contact us immediately! Your order will not be considered cancelled or revised until you receive confirmation from us.
NO CANCELLATIONS will be honored within ten (10) days of the due date, or after final payment has been made, and may be subject to the forfeit of your entire retainer fee amount.
If rescheduling, please be aware that we may not be able to honor your rescheduled dates due to scheduling conflicts. 

Although we practice ServSafe food practices and have been trained in Allergy Awareness Food Handling, our facility does use nuts and nut products in the creation of our cakes and foods. We also use flours, eggs, dairy, chocolates and a variety of fruit products, and natural and artificial flavorings and colorings along with 3rd party vendor ingredients that we have no control over in their manufacturing processes.  You agree to notify your guests of this risk and hold us harmless for any allergic reactions.
Should you know of anyone in your party that has a known food allergy, please inform us when placing your order.
We will try to work with you to help everyone enjoy your special day. 

Although many of our ingredients may be labeled Kosher, we are not a Kosher facility.

We will be happy to deliver your custom cake to your location or venue. Deliveries will incur a $35 charge for up to 10 miles from our shop location in the North Hills. Longer distance quotes are available upon request.
All wedding cake order MUST be delivered to the venue and set up by us. The fee for a wedding cake delivery and set up begins at $50 and is based on milage to and from the venue. 

Should you decide you wish pick-up your cake, Frosting & Crumbs will not be responsible for any damage to the cake once it leaves our facility. For tiered and sculpted cakes it is strongly encouraged that you let us deliver your special creation.